Security service FAQs.
Initial guidance on coverage, pricing, deployment, supervision, and reporting. Contact our team for recommendations specific to your property.
What clients ask first
Select any question to open its answer.
How quickly can SURETY begin coverage?
Timing depends on location, scope, licensing requirements, and officer availability. After reviewing the property and schedule, we provide the earliest responsible start date and a clear deployment plan.
Do you provide both armed and unarmed officers?
Yes. SURETY provides unarmed services, while PROSTASIA provides licensed armed coverage. Both operate under coordinated local management and can be combined for layered protection.
What areas do you serve?
We serve organizations statewide, with a home base in Seattle. We confirm staffing, scheduling, and deployment arrangements for each assignment.
Can you provide short-term or emergency coverage?
Yes. We support temporary projects, urgent needs, events, fire watch, and ongoing contracts. Call for current availability when coverage is time-sensitive.
How is pricing determined?
Pricing reflects the service type, risk level, schedule, location, supervision, reporting, and required credentials. We provide a written proposal after confirming the assignment details.
Are your officers licensed and insured?
Assignments are staffed according to Washington licensing requirements, and SURETY maintains appropriate business insurance. We can provide relevant documentation during the proposal process.
Do officers provide activity reports?
Yes. Reporting can include daily activity, patrol verification, incidents, exceptions, and escalation notes. The exact reporting process is defined in the site’s post orders.
Can you cover more than one location?
Yes. We build programs for single sites and multi-property portfolios, including coordinated standing posts, mobile patrol routes, supervision, and centralized reporting.
How do you supervise officers?
Supervisors support officers, confirm post expectations, review performance, and address client concerns. Clients also have direct access to local management when decisions or changes are needed.
What information is needed for a quote?
Start with the property location, desired schedule, service type, known risks, and preferred start date. A brief site conversation helps us recommend appropriate coverage.
Have a property-specific question?
Speak directly with the local team.