Choose the monitoring schedule
Tell us which days and hours need coverage, including nights, weekends, or operating hours. Confirm the agreed monitoring schedule in your service plan.
Remote Camera Monitoring
Give camera alerts a defined next step.
Add monitored observation and a response plan to compatible cameras already installed at your property. SURETY agrees the monitoring hours, priority areas and notification contacts with your team, so events are documented and escalated according to the service plan.
Compatibility reviewed before setupDefined monitoring hoursDocumented escalation instructions
✓ WA licensed✓ Fully insured✓ 24/7 dispatch✓ Direct owner access
Turn camera activity into an agreed response
Monitoring adds trained observation and a defined response plan to compatible client-installed cameras. During setup we agree on monitoring hours, system access, alert priorities, and whether an event should trigger a site contact, patrol response, or emergency notification.
Camera access reviewed before start
Monitoring schedule set in the plan
Alert priorities documented
Patrol coordination where included
Your camera monitoring plan
Review your existing cameras
Share your camera platform, remote-access setup, and areas to monitor. Compatibility and access need to be confirmed before monitoring begins.
Define what happens after an alert
Agree on which events require a site contact, a patrol response where included, or emergency notification. Set notification contacts and response instructions before coverage starts.
From first call to active coverage
Review your camera setup
Share the system, access requirements, areas of concern, and desired monitoring schedule.
Agree on alert response
Define contacts, event thresholds, documentation, and any patrol-response arrangements.
Monitor and escalate
Operators document activity and follow the agreed response plan when an event requires attention.
Camera Monitoring FAQs
Which camera systems can you monitor?
We review compatibility and secure access for your client-installed system before starting. Share your camera platform and setup so we can confirm the monitoring arrangement.
What hours are monitored?
Monitoring hours are agreed in your service plan. Tell us whether you need overnight, business-hours, or continuous coverage so we can scope the assignment.
Will an alert trigger a patrol?
Patrol dispatch can be included in the response plan. We agree on the triggers, available response arrangements, and notification contacts before monitoring begins.